Week 10
This week we primarily discussed the hardware and software involved for SOHO printing devices. I think out of all the topics discussed in this course, this may be the one with the least overall application for the majority of techs. With printing itself (Paper) quickly becoming a thing of the past for a lot of business processes, printers themselves are becoming more rare and having to deal with regular maintenance for them is becoming even more rare with the low print volume. Printing is also at the stage of its life where everything is already kind of figured out with them. Driver installation is usually taken care of automatically with whatever OS you plug it into, network configuration is a set it and forget it task, and maintenance still needs to be performed, but very rarely. I work at a small non-profit with about 80 or so users, many of which being sent home with a small HP laser printer. The only tickets I see come across my desk for them is the occasional "I got a ...